General Manager - Copper Box Arena

Stratford, East London
Up to £43,680 per annum + 8% bonus on completion of qualification period
02 Mar 2018
01 Apr 2018
Full Time
Contract Type

GLL, the UK’s largest leisure operator, is looking for a General Manager for the iconic Copper Box Arena on Queen Elizabeth Olympic Park, near Stratford in East London. The Copper Box Arena is a major events venue and London’s third largest indoor arena with a capacity of 7,500 spectators, hosting everything from international sporting events, to concerts, awards ceremonies, product launches and local community events. We’re proud to host high-profile guests such as royalty, entertainment professionals and the sporting elite, but what makes us unique is that we’re also an important hub for the community; we have over 2,000 prepaid members of our gym and fitness facilities and a number of local schools use the arena for everything from badminton to volleyball, netball and basketball.

This is no ordinary General Manager role. Aiming to generate an income in excess of £2 million each year, you’ll ensure the venue operates to extremely high standards and provides an excellent service to our thousands of users in the community as well our key stakeholders such as the London Legacy Development Corporation (LLDC), national sporting governing bodies, international sports organisations, events promoters/agents and senior directors at GLL. The General Manager will be a real figurehead for the Arena, who will lead and inspire their teams to ensure our resident clubs (London’s only professional basketball team - the London Lions -  and Pulse netball team), plus local schools and individuals can enjoy the venue, whether it’s for training, learning, performing or relaxing with a cup of coffee in our café.

With a natural gravitas and excellent communication skills, you’ll support and lead a team of event managers, service managers, duty managers and the wider support team to ensure the ‘Box that Rocks’ continues to innovate and produce a wide variety of events. In recent times, we’ve hosted a Dizzee Rascal concert, the World Taekwondo Grand Prix, BBC’s Sport Relief, the Invictus Games, the International Table Tennis Federation World Cup and also community and school sports days. Naturally, you’ll need a strong background in running high-profile major venues and a track-record of leading a team with an excellent customer service ethos. Expertly handling a budget, your current knowledge of the leisure, fitness and lifestyle worlds will be just as key as your passion for ensuring the local community have access to a healthy lifestyle and employment opportunities.

In return, we’ll provide you with all the support and benefits that you’d expect from a national business – as well as a career in one of the most exciting venues to open in the UK in recent times.

If you have the passion and skills for this role, apply now at

Closing date: 1st April 2018

All pay rates are subject to skills, experience, qualifications, age and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

About Us

GLL is the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

GLL is an equal opportunities employer.

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