Head of Events

£45000 - 50000 per annum
09 Mar 2018
08 Apr 2018
Diane Carters
Full Time
Contract Type
Job Role
Event Director
An experiential marketing and events agency based in Northamptonshire is looking for a Head of Events. This is a unique opportunity to take over leadership of an exclusive automotive events programme, overseeing a team of Project Managers and managing the relationship with their main client.

Head of Events / Client Servicing

  • To lead the delivery of a comprehensive events programme and be hands on for a small number of your own projects
  • To maintain and develop client relationships and be responsive to their needs ensuring their expectations are met or exceeded
  • Troubleshoot any issues or concerns ensuring excellent customer care
  • Sustain and develop the account by challenging and clarifying briefs in order to fully understand the client's needs
  • Development of detailed, fully-costed proposals utilising brand insight and customer knowledge in our response including presenting ideas to clients
  • Maximise business opportunities and work with senior management team to devise action plans to combat gaps in the business
  • Manage, mentor and motivate a team of project managers including helping them to develop their skills and achieve individual KPI's
  • Ensure effective co-ordination of resources (internal and external) to increase efficiencies and profitability
  • Maintain effective communication with Operations Team throughout the event planning process ensuring everyone has a full understanding of client requirements
  • Ensure all event details are communicated in a clear and concise manner and post event results are recorded and reported in a meaningful way.
  • Regular review event management processes, driving best practice, high standards and consistency across all departments

Person Specification

We are looking for an individual with excellent account/client management skills with a practical background and understanding of the needs of a highly logistical business. Automotive experience would be highly beneficial, specifically candidates who may have managed a dealership programme.
Line management experience is also crucial as this person will have several direct reports.

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