Event Coordinator
- Employer
- ESP Recruitment
- Location
- London
- Salary
- £ - 28000 per annum
- Closing date
- 19 Jul 2018
View more
- Function
- Event Administration
- Sector
- Venues
- Hours
- Full Time
- Contract Type
- Permanent
- Job Role
- Organiser/Coordinator
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Job Details
This unique, membership venue in London with an eclectic history, is recruiting for an Events Coordinator to support its commercial events team. The venue offers a variety of well appointed rooms with flexibility to accommodate small meetings, receptions, celebrations and exclusive use opportunities with both indoor and outdoor spaces available.
This varied role encompasses reactive sales, hospitality and event planning and delivery. Events include meetings, conferences, dinners, weddings, talks and receptions. As well as planning events, this role will involve full client liaison, supplier management, liaison with internal departments, diary management, budget management and financial planning of events.
Key areas of Responsibility
Take enquiries effectively, collecting information to ensure the successful conversion of confirmed bookings
Capture and maintain customer data within GDPR regulations
Fully respond to enquiries in a timely manner
Assess enquiries for optimum occupancy and revenue
Cost events, maximise profit margins (where relevant) and negotiate selling price to ensure conversion of bookings to agreed financial targets
Operate effective site visits in order to ensure the successful conversion of confirmed bookings
Communicate with customers to ensure the successful conversion of confirmed bookings or release of availability
Canvass customers, post event, to confirm satisfaction and optimise future bookings
Effectively communicate information to ensure accurate billing
Manage and maintain, in collaboration with relevant colleagues, accurate and relevant marketing collateral
Knowledge and Understanding
Good understanding of the events and hospitality industry ideally from a similar role
Excellent customer service experience and understanding of the enquiry handling process
Ability to develop and maintain good relationships with colleagues and external organisations
Understanding of database and diary management
This varied role encompasses reactive sales, hospitality and event planning and delivery. Events include meetings, conferences, dinners, weddings, talks and receptions. As well as planning events, this role will involve full client liaison, supplier management, liaison with internal departments, diary management, budget management and financial planning of events.
Key areas of Responsibility
Take enquiries effectively, collecting information to ensure the successful conversion of confirmed bookings
Capture and maintain customer data within GDPR regulations
Fully respond to enquiries in a timely manner
Assess enquiries for optimum occupancy and revenue
Cost events, maximise profit margins (where relevant) and negotiate selling price to ensure conversion of bookings to agreed financial targets
Operate effective site visits in order to ensure the successful conversion of confirmed bookings
Communicate with customers to ensure the successful conversion of confirmed bookings or release of availability
Canvass customers, post event, to confirm satisfaction and optimise future bookings
Effectively communicate information to ensure accurate billing
Manage and maintain, in collaboration with relevant colleagues, accurate and relevant marketing collateral
Knowledge and Understanding
Good understanding of the events and hospitality industry ideally from a similar role
Excellent customer service experience and understanding of the enquiry handling process
Ability to develop and maintain good relationships with colleagues and external organisations
Understanding of database and diary management
Company
As specialists in our market, we offer integrity, honesty and confidentiality. As we concentrate on doing one thing and doing it really well, we have built up an extensive network of candidates at all levels and some of the most highly regarded clients in the events industry.
Offering the widest range of jobs in events worldwide, esp work on permanent, contract and freelance recruitment solutions at all levels from graduate to managing director, across the UK and internationally.
esprecruitment recruit for the following sectors:
- Event Management Agencies
- Production Companies
- Experiential Agencies
- C&I Agencies
- Corporate in-house
- Venues
- Hotels
- Associations
- Charities
- Public Sector
- Commercial Conference Companies
- Exhibitions
- Exhibition & Event Services
Company info
- Website
- http://www.esprecruitment.co.uk/
- Telephone
- 020 7299 2960
- Location
-
Ground Floor
36 Manchester Street
London
W1U 7LH
GB
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