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Client Services Lead

Employer
ESP Recruitment
Location
Buckinghamshire
Salary
£45000 - 53000 per annum
Closing date
15 Nov 2018

View more

Function
Event Project Management
Sector
Event Management
Hours
Full Time
Contract Type
Permanent
Job Role
Account Director

Job Details

An exciting opportunity has arisen for a Client Services Director to join one of the UK's fastest growing event management agencies based in Buckinghamshire.

The Client Services Director will be responsible for the day to day account management (design, delivery and execution) for an automotive account, overseeing dealer engagement, communications & incentive programs.

Key responsibilities and accountabilities:

Client Management
  • Autonomous responsibility for specific client relationships with day to day accountability for client service delivery and growth
  • Identify and develop new business opportunities wherever possible


Dealer Engagement Program Management
  • Develop the employee/dealer engagement strategy in conjunction with the client and their expectations
  • Develop employee/dealer performance & sales measurement tools to enable accurate measurement of all engagement program initiatives
  • Design and deliver engagement programs with a view to influencing behaviours to encourage achievement of desired performance/development/attitude


Project Management
  • Ensure accurate and timely execution of all engagement and communications activity in line with client expectations


Budget reconciliation & finance management
  • In conjunction with the project finance team, create initial client budgets ensuring:


People Management
  • Implementing and maintaining development plans for all direct report team members.


Candidates must be able to demonstrate previous account management experience in delivering similar programmes for automotive brands. Competitive salary, bonus and benefits available for the right person with great opportunity for progression and career development.

Company

As specialists in our market, we offer integrity, honesty and confidentiality. As we concentrate on doing one thing and doing it really well, we have built up an extensive network of candidates at all levels and some of the most highly regarded clients in the events industry.

Offering the widest range of jobs in events worldwide, esp work on permanent, contract and freelance recruitment solutions at all levels from graduate to managing director, across the UK and internationally.

esprecruitment recruit for the following sectors:

  • Event Management Agencies 
  • Production Companies
  • Experiential Agencies
  • C&I Agencies
  • Corporate in-house
  • Venues
  • Hotels
  • Associations
  • Charities
  • Public Sector
  • Commercial Conference Companies
  • Exhibitions
  • Exhibition & Event Services
Company info
Website
Telephone
020 7299 2960
Location
Ground Floor
36 Manchester Street
London
W1U 7LH
GB

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