Assistant Technical Events Manager

Recruiter
PSAV
Location
London (Central), London (Greater)
Salary
Up to £30,000 per annum, 32 days holiday (inclusive of Bank Holidays), pensions, life insurance
Posted
06 Mar 2019
Closes
06 Apr 2019
Function
Event Operations
Hours
Full Time
Contract Type
Permanent

Delivering a superior quality audiovisual service within the allocated hotel that goes beyond customer expectations by utilising technical knowledge, hospitality skills and up-selling techniques.  With a focus on team leadership and staff development while ensuring the utmost in client satisfaction.

Key Responsibilities:

Technical                                                                                  

Ensure a flawlessly executed event through accurate and timely setup, operation and breakdown of the audiovisual equipment. Ensure all items are accounted for before and after each event by following proper security, storage, transportation and maintenance procedures.

Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues, including sound systems, LCD’s, projectors and PC’s. Handle equipment challenges and changes in a timely and professional manner.

Customer Service

Strive to exceed the expectations and needs of internal and external customers. Maintain a positive relationship with all clients through effective communication. Meets with guests on site to ensure their needs are met and the equipment setup is working properly. Monitor events and check in on customers throughout the day. Understand and foster the hotel/client relationship.

Sales Development                                                                                      

Maximise revenue potential available to PSAV Europe by using proven sales techniques to up-sell AV equipment/services to clients. Preparation and follow up on sales quotes when required.

Systems knowledge                                                                        

Understand Company process, follow procedures and complete system entry and paperwork accurately. Use the equipment sheets to determine the equipment scheduled for set up and for strike. Use and understand company computer systems and software programs. Interact with other staff and outside vendors for equipment.

Financial and Information management                                                    

Co-operate/ Manage an efficient and profitable AV operation. Focus on revenue maximization and cost control in accordance with Standard Operating Procedures. Complete standard and as needed reports accurately and on time. Work with clients to finalise invoices and complete order entries as needed.

People Management

Maintain a positive employee relations environment for all team members. Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development. Lead by example in portraying a polished, professional image. Model and reinforce a positive working environment centred around the PSAV culture values.

Apply for Assistant Technical Events Manager

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb


Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 1Mb


4000 characters left

Marketing Communications

Haymarket Media Group, the publisher of Campaign powered by Event, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We will use your information to ensure you receive messages that are relevant to you. 

Please be aware that unless you opt in, you will miss out on emails containing the latest job vacancies, career advice and other services from EventJobSearch that could help your career.

Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice.


By applying for a job listed on EventJobSearch you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs