We are looking for an accomplished Project Manager with previous experience managing pharmaceutical clients and a great understanding of congresses. We are looking for an individual who can ‘create unforgettable’ experiences for our clients.

What will you be doing

• Lead and manage logistics project teams in significant congress project management
• Participate in, and where necessary, co-ordinate project kick off with client to determine scope of requirements and key deliverables
• Pro-actively manage project communications, including participating / chairing project calls, providing action reports and minutes to ensure project is delivered on time and on budget
• Produce, review, monitor, update and action all project-related documentation
• Develop project timelines in accordance with the above and tracking accordingly with client stakeholders
• Manage priorities in accordance with deadlines & multi-task accordingly, handling several projects at any one time
• Co-ordinate additional client & HCP congress activity including housing, dinners, additional meetings, sponsorship requirements, satellite symposia
• Create and accurately maintain detailed project budgets, monitoring time / fees as well as all third-party costs – alerting client to and managing overspend where necessary
• Closely monitor project financials ensuring that invoicing and financial administration is timely and of a high standard
• Deliver income targets and margins, maximising revenue opportunities whilst providing best value for the client
• Input to all necessary reporting to client on an ongoing basis
• Manage all project related suppliers (hotels, DMCs, AV companies), including selection, negotiation and financial processes
• Liaise with other congress related suppliers, including housing bureau, congress secretariat and other client partner agencies as required
• Oversee and monitor the delegate management process with a willingness to take on the delegate management role for smaller meetings
• Collaborate with other internal departments to deliver project components, exploit synergies and drive operational efficiencies; most notably with the exhibitions team
• Adhere to client specific policies or international guidelines, in relation to all congress activities

What you need to have

• Previous experience of managing healthcare client activity at key international congresses
• Experience of delegate management to provide guidance and support the Delegate Managers on projects you are responsible for
• Strong project management skills ideally developed within a healthcare setting
• Be well versed in regulations of the pharmaceutical sector
• Be client centric and deliver to the highest quality both pre-event and onsite, acting as a TCEG ambassador at all times
• Good numeracy skills, relating to budget management
• Efficient, proactive and well organised
• Highly motivated with a positive can/do attitude
• Calm under pressure
• Excellent attention to detail, literacy and proof reading skills
• Culturally sensitive
• Team player, comfortable in a matrix environment with multiple stakeholders (external and internal)
• Well-developed negotiation skills and the ability to influence others
• Ability to accomplish projects with little supervision
• Willingness to travel (internationally, as well as between Manchester / London offices)
• Registration systems experience (Certain preferred)
• Adaptable to project changes with an ability to offer expert advice to clients