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Head of Registration & Delegate Manager

Employer
CastleBell Recruitment
Location
London (Central), London (Greater)
Salary
£35,000
Closing date
25 Jul 2019

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Sector
Media Group
Hours
Full Time
Contract Type
Permanent

Job Details

Reporting to the Global Head of Marketing for Events, this role is responsible for managing the delegate registration process of multiple events, globally. The head of registrations will maintain best-in-class customer service, including pre-event, on-site and post-event engagement. The individual will help deliver a plan to further integrate both event businesses with shared processes and software systems, creating efficiencies and improvements in delivery. Key to the position is a proactive and solutions oriented approach, excellent communication skills with rigorous attention to detail. Candidates must have ability to manage multiple tasks under pressure, collaborate within a busy team and interact with senior leaders.

Skills and Experience:

  • In-depth knowledge and experience in customer services or registrations management, ideally in a corporate environment
  • Experience in Cvent and OnArrival, or similar registration management platforms, is essential
  • Experience in using Salesforce and/or processing data would be required
  • Experience of working within events is preferable
  • Management experience would be advantageous
  • Proficiency in Excel and Word, Outlook
  • Exceptional attention to detail
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced environment
  • Ideally educated to a degree level

 

Company

Having worked in busy, target driven agencies for many years, we decided we wanted to work with a select group of clients to provide a refined events recruitment solution.

Really getting to know the clients we recruit for, taking a detailed and extensive brief and making time to thoroughly interview candidates when it suits them, ensures we are providing the right candidates first time.

Efficiency and precision are key and it seems to be a winning combination for both clients and candidates.

Company info
Telephone
020 3746 4230
Location
227a, West Street
Fareham
Hampshire
PO16 0HZ
GB

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