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Event Operations - Virtual Assistant

Employer
Screen International Group Ltd
Location
London (Greater)
Salary
20,000 - 23,000
Closing date
21 Jan 2021

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Job Details

My Client has an urgent requirement for a Virtual Events Operations Assistant to join a very busy and hands-on team.

Essentially you will be working closely with the Head of Virtual Events assisting in the preparation and execution of all live virtual events and sharing in the responsibility of ensuring a seamless experience to all participants.

Duties include

  • Gather registrations between the sales teams to plan all pre-event correspondence
  • Ensure full attendance of registrations, making introductions and facilitating
  • Ensure all pre-event bios for the brochure are up to date.
  • Able to work independently and in a proactive manner to resolve any unforeseen circumstances.
  • Following up with speakers, ensuring panel discussions are correct at the point of launch
  • Ensuring the onboarding virtual experience is met with a strong first impression online
  • Able to initiate conversations and set up a rapport with online virtual clients, in-person via phone or email.
  • Prepare post event feedback forms to update

Competencies

  • Strong organisational skills used to improve CRM at last role.
  • Team player, have collaborated in event operations, customer service or client liaison
  • High attention to detail and organisational skills
  • Good problem-solving skills, and flexibility see the best outcome for clients and businesses, creating an organic client with a win-win scenario.
  • Computer Literacy: proficient, versed, and working knowledge of various programs and systems i.e. MS Office, Outlook and Virtual software Programs

Ideal Background

  • B2B Events operations background with virtual or face to face operations (Essential)
  • Minimum of 1 year’s commercial Event Operations or Events Customer Service experience
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